Enterprise Solutions Provider Challenges Businesses Face
Onboarding or transitioning to a specialty facility service provider can pose many challenges for businesses within the industries that we serve. Businesses can experience major disruptions to their core operations when faced with challenges of any size. Three common challenges that businesses encounter with their enterprise solutions provider are:
- The transition to your site
- Staffing & Hiring
- Reporting & Communication
The transition to your site
The transition of a vendor to your site is never an easy process, and it becomes even more challenging if the vendor is ill-prepared to handle your needs. It is crucial to start on the right foot in order to ensure that services are provided on an optimal schedule. Without a streamlined onboarding process, communication and training gaps can disrupt the onboarding timeline.
The Controlled Contamination Services team has a proven “Start Right, Stay Right” process that is designed to prepare our teams for a painless transition. To ensure that all enterprise partners have a seamless experience, we have a dedicated transition team that specializes in onboarding and communication to mitigate any issues.
Staffing & Hiring
Having trouble hiring and staffing is not uncommon for facility services vendors. It is possible that vendors do not have enough personnel to serve their clients and their existing staff lacks the training and fundamental practices to effectively meet your needs. Additionally, many vendors do not have optimized hiring processes, which causes staffing shortages and high turnover.
With our experience in staffing for enterprise service solutions, CCS has developed a specialized recruiting path that leads to seamless hiring and optimal staffing. One of those paths is to hire people locally. As a result, CCS’s enterprise partners are relieved of the stress of inadequate or undertrained staff by offering immersive onboarding, competitive wages, and benefits.
Staffing & Hiring
Having trouble hiring and staffing is not uncommon for facility services vendors. It is possible that vendors do not have enough personnel to serve their clients and their existing staff lacks the training and fundamental practices to effectively meet your needs. Additionally, many vendors do not have optimized hiring processes, which causes staffing shortages and high turnover.
With our experience in staffing for enterprise service solutions, CCS has developed a specialized recruiting path that leads to seamless hiring and optimal staffing. One of those paths is to hire people locally. As a result, CCS’s enterprise partners are relieved of the stress of inadequate or undertrained staff by offering immersive onboarding, competitive wages, and benefits.
Reporting & Communication
Facility services vendors need to be accountable for the services they provide. If a vendor does not track, manage, and communicate key performance indicators regularly, there is an extreme lack of accountability. It is important to maintain an open line of communication with your vendor in order to address particular concerns.
CCS communicates openly, using proven, dependable methods, once on-site and integrated. For quality assurance, quarterly business reviews are conducted with key account management to review KPIs and any concerns our partners may have. We assign a designated point of contact to every client who chooses to partner with us. Once solutions have been implemented, they are reevaluated.
Partner with CCS to overcome challenges
The Controlled Contamination Services (CCS) team offers the solution to any contamination challenge. CCS is known for its dedication to communication and high-quality services. Ready to get started? We have dedicated representatives ready to assist you. We take pride in providing highly specialized services to companies that impact the world.